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Privacy Policy

Last updated: July 2026  ·  Effective immediately

PremexaHub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email, username, password)
  • Payment information (processed via Binance Pay, JazzCash, EasyPaisa — we do not store card details)
  • Content you create using our AI tools
  • Support tickets and messages

We also automatically collect certain information, including IP address, browser type, device information, and usage data when you use our platform.

2. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To send you technical notices, updates, and support messages
  • To respond to your comments and questions
  • To monitor and analyze usage patterns and trends
  • To detect, investigate, and prevent fraudulent or illegal activity

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our platform (e.g., OpenAI for AI generation)
  • If required by law or legal process
  • To protect the rights, property, or safety of PremexaHub or our users

4. Data Security

We implement industry-standard security measures including password hashing (bcrypt), HTTPS encryption, and CSRF protection. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information as long as your account is active or as needed to provide services. You may request deletion of your account at any time through Dashboard → Settings.

6. Cookies

We use session cookies to keep you logged in and remember your preferences. We do not use third-party tracking cookies or advertising cookies.

7. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last updated" date above.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@premexahub.com or via our contact page.

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